gt89 Privacy Policy

gt89 is Bangladesh's trusted online casino and sports betting platform. This Privacy Policy explains in plain terms how we handle your personal data when you visit our website, create an account, make deposits via bKash, Nagad, or Rocket, place bets, or contact our support team. By using gt89, you agree to the practices described in this document.

We take your privacy seriously. Our data practices are designed to be transparent, fair, and consistent with the expectations of players across Dhaka, Chittagong, Sylhet, Khulna, and every corner of Bangladesh. If you have questions at any point, our support team is available 24/7 at [email protected].

📋1. Information We Collect

When you interact with gt89, we may collect the following categories of personal information, depending on the context of your interaction:

• Identity data: full name, date of birth, and government-issued identification details for account verification purposes.
• Contact data: email address and mobile phone number used for account registration, notifications, and support.
• Financial data: mobile banking details (bKash, Nagad, Rocket, Upay), transaction IDs, deposit and withdrawal history for payment processing.
• Technical data: IP address, browser type, device model, operating system, and session data collected automatically when you visit our platform.
• Usage data: pages visited, games played (cricket betting, slots, live casino, crash games), bet amounts, session duration, and in-app interactions.

We collect this information directly from you (when you register or contact us), automatically (via cookies and server logs), and from payment processors who facilitate your transactions.

⚙️2. How We Use Your Information

gt89 processes your personal data only for specific, legitimate purposes. We do not use your data beyond what is necessary for the operation of our platform. The purposes include:

• Account creation and management: registering your account, verifying your identity (KYC), and maintaining your profile settings.
• Service delivery: processing deposits and withdrawals via bKash, Nagad, and Rocket; crediting winnings; and resolving betting disputes.
• Security and fraud prevention: monitoring for suspicious activity, preventing unauthorized access, and protecting all players on the platform.
• Responsible gaming: identifying patterns that may indicate problem gambling and providing appropriate tools such as deposit limits or self-exclusion options.
• Customer support: responding to your queries, resolving technical issues, and maintaining communication history for quality assurance.
• Platform improvement: analysing aggregated usage patterns to improve game offerings, page performance, and overall user experience on gt89.

⚖️3. Legal Basis for Processing

We process your personal data only where we have a valid legal basis to do so. The applicable bases are:

• Contractual necessity: processing required to fulfil the terms of your account agreement with gt89 and deliver the services you requested.
• Legitimate interests: fraud detection, platform security, and service improvement where these interests are not overridden by your rights.
• Consent: where you have explicitly opted in to receive promotional communications or marketing updates from gt89.
• Legal compliance: where processing is necessary to meet obligations under applicable laws, such as anti-money-laundering and responsible gaming regulations.

🤝4. Sharing of Information

gt89 does not sell, rent, or trade your personal information. We may share your data in the following strictly limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard) to facilitate your transactions — they receive only the minimum data necessary.
• Technology and security partners: game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, etc.) and platform infrastructure providers who are bound by confidentiality agreements.
• Legal and regulatory authorities: where disclosure is required by law, court order, or a formal request from a competent authority.
• Business transfers: in the event of a merger, acquisition, or asset sale, your data may transfer to a successor entity subject to the same privacy obligations.

Any third party we engage is contractually required to protect your data and may not use it for their own independent purposes.

💳5. Payment and Financial Data

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your financial transaction data is processed by the respective payment gateway. gt89 stores only the transaction reference, amount, and timestamp required for account reconciliation and dispute resolution — we do not store full mobile banking PINs or card numbers on our servers.

All payment data is transmitted over encrypted connections. Our payment partners maintain their own privacy and security standards, and we encourage you to review their policies when using their services.

🍪6. Cookies and Tracking Technologies

gt89 uses cookies and similar tracking technologies to improve your browsing experience and keep the platform performing well. The types of cookies we use include:

• Essential cookies: strictly necessary for the platform to function, including keeping you logged in and maintaining your session security.
• Performance cookies: anonymous analytics data that help us understand how pages are used, which games are most popular, and where technical issues arise.
• Preference cookies: remember your settings such as preferred language, display preferences, and recently visited game categories.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the gt89 platform and you may not be able to log in or access certain features.

🗂️7. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy. Account data is generally retained for the duration of your active account plus a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Financial transaction records are retained for a minimum period as required for accounting and anti-money-laundering compliance.

If you request account closure, we will deactivate your account and schedule your personal data for deletion or anonymisation, subject to our retention obligations under applicable law. Data that has been fully anonymised — where you cannot be re-identified from it — may be kept indefinitely for statistical purposes.

✅8. Your Rights as a User

As a registered player on gt89, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: you may ask us to correct or update inaccurate or incomplete information in your account.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: in certain circumstances, you may ask us to temporarily stop using your data while a concern is being resolved.
• Right to object: you may object to the processing of your personal data where we rely on legitimate interests as the legal basis, including for direct marketing.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

We will respond to all valid requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a request in order to protect your security.

🔐9. Data Security

gt89 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These include SSL/TLS encryption for all data in transit, secure server infrastructure, access controls that restrict data access to authorised personnel only, and regular security reviews.

While we take every reasonable precaution, no system connected to the internet can be guaranteed to be 100% secure. We encourage you to use a strong, unique password for your gt89 account, enable any available two-factor authentication, and never share your login credentials with anyone.

🔗10. Third-Party Links

The gt89 platform does not contain links to external third-party websites. However, game providers embedded in our platform (such as Pragmatic Play, Evolution Gaming, and Spribe) operate their own software environments. We are not responsible for the privacy practices or data handling of third-party game engines. We recommend reviewing any applicable third-party policies if you have specific concerns about data processed within a game environment.

🚸11. Children's Privacy

gt89 is strictly an adult-only platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process requires users to confirm they are aged 21 or above, consistent with responsible gaming standards applicable in Bangladesh. If we become aware that a minor has provided personal data or created an account, we will immediately deactivate the account and delete all associated data. If you believe a minor has registered on gt89, please notify us at [email protected] without delay.

🔄12. Changes to This Privacy Policy

gt89 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of gt89 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.